Frequently asked questions
Does DDownload work with JDownloader?
Yes. Free accounts trigger captchas; premium runs completely hands‑off. Full guide
Can I resume a failed download?
Only with premium. Free restarts from zero.
Why is my download slow even on premium?
Often an ISP peering issue – especially Deutsche Telekom. Try a VPN with Netherlands exit. Speed fix guide
What’s the daily limit?
Premium: up to 200 GB/day. Free: throttled after ~2 GB. More detail: DDownload daily limit explained
How long are files kept?
Premium: 60+ days after last download. Free: 30 days.
What payment methods?
Visa, Mastercard, PayPal, Bitcoin, Skrill, WebMoney, Neosurf, etc.
Is DDownload safe?
Files are encrypted during transfer (SSL). Use common sense with unknown files.
Is DDownload Premium the same as DDownload Ultimate?
Yes. The official checkout page may use the name “Ultimate”, while many users still call it “Premium”. In practice, it refers to the paid upgrade.
Does Premium remove all speed problems?
No. Premium removes account-level restrictions, but ISP routing and peering can still affect speed. This is especially common with some German ISPs.
Should I choose monthly or yearly?
Monthly is better for testing. Yearly is better if you already use DDownload regularly, because it lowers the effective monthly cost. Plan choice: DDownload pricing